Shipping information

Shipping service

Free shipping with UPS Express:

  • Australia/New Zealand - UPS Express: Usually 3-5 business days, excluding remote areas. Local customs and duties are customers' responsibility.
  • USA - UPS Express: Usually 2 business days if ordered before 12pm, otherwise 3 days, excluding remote areas
  • EU - UPS Express Saver: Usually 1-2 business days, excluding remote areas (98% next day if ordered before 12pm)
  • All other countries - UPS Express: Usually 3-5 business days, excluding remote areas. Local customs and duties are customers' responsibility.

For accurate shipping times, please use the UPS Time and Cost Calculator. Orders are shipped from Dublin 15, Republic of Ireland.

Email notifications

You will receive notifications to your email address from UPS, including the chance to manage the delivery date, so please ensure you give the correct email address at check-out.

Residential deliveries

A residential delivery is one made to a home, including a business operating out of a home. UPS will usually make three attempts to deliver to a home. On each attempt they will leave a calling card before return to the depot. After three failed deliveries and five days, the order will be returned to Carv.

Remote areas

Please check the UPS remote and extended areas list. If your postcode is in this list, your delivery may take longer. Please use the UPS Time and Cost Calculator to get a more accurate estimate. Orders are shipped from Dublin 15, Republic of Ireland.

Change of address

Orders are submitted for dispatch at 12pm UK time each day. After this time, address details for an order cannot be changed.

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